Disclaimer

PLEASE READ CAREFULLY BEFORE USING THIS SITE: This site does not provide medical advice. The content is for informational purposes only. Consult with your Doctor (GP) on all medical issues regarding your condition and its treatment. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. It is not a substitute for a medical exam, nor does it replace the need for services provided by medical professional. Always seek the advice of your medical professional before making any changes to your treatment. Any medical questions should be directed to your personal doctor.

Expectations of therapy: Each individual responds differently so we plan and tailor your therapy to best match your needs, individual requirements and personality type. We use a multi-modal approach to therapy based upon your individual needs.

There are no guarantees that any of these courses of action will solve your issues. It is our intention to help you to help yourself, by facilitating a deep awareness of what is actually troubling you and helping you to empower yourself to make the appropriate changes. We can make no promises that we can help you, however, we can promise to do our best to help you.

What you are paying for is our professional time and or program, not necessarily a cure.

We may ask you to do homework in between sessions and it is up to you to undertake these tasks in order to gain positive benefit and progression in your treatment and recovery.

It is our experience that hypnotherapy and its approach can provide many beneficial effects; however, hypnosis does not substitute proper medical attention.

Any material or information detailed on this site or on any merchandise is not intended to diagnose, treat, cure or protect against any disease or illness, always seek advice from a qualified doctor.

Hypnotherapy downloads are not recommended for persons experiencing serious mental disorders or illnesses.

Never listen to or play hypnosis tracks or audio whilst driving or operating equipment, always select an environment that is safe and secure. The audio products have been developed to assist you and give no guarantee; you yourself can be the only person that can provide a guarantee for your own success.

Cancellation policy

Here’s the revised version with the additional clause regarding the £100 deposit for ongoing treatment plans:

Cancellation and Refund Policy

At Krystyna Lennon Hypnotherapy, we strive to provide exceptional care to all clients. To ensure fairness, availability, and compliance with UK consumer law, the following policies apply:

1. Appointment Deposits

A deposit of £100 per session is required at the time of booking. This deposit secures your appointment and reflects the time reserved exclusively for you.
Deposits are non-refundable unless the session is cancelled by Krystyna Lennon Hypnotherapy.
Treatment Plans: Once a treatment plan has commenced, the £100 per session deposit is non-refundable for all remaining sessions within the plan.

2. Appointment Cancellations or Rescheduling

24-Hour Notice Requirement: Clients must provide a minimum of 24 hours’ notice to cancel or reschedule an appointment.
Late Cancellations or No-Shows: If less than 24 hours’ notice is given, or if you fail to attend your session, the full session fee will be charged, and your deposit will not be refunded.

3. Package Cancellations

7-Day Notice Requirement: For cancellation of a package, a minimum of 7 days’ notice is required. This allows sufficient time to cancel and reallocate future appointments.
Refunds for Packages: Refunds for packages will only be issued if the cancellation is made before the package has commenced and within 14 days of the purchase date, as per UK Consumer Contracts Regulations. Once a package has started, no refunds will be provided.

4. Online Programs and Non-Refundable Packages

Packages that include online programs (e.g., the Delete Method™, Procrastination to Profits, Hypno-Thin) are non-refundable once started. This policy is in accordance with UK law regarding digital content.

5. Exceptional Circumstances

In the event of unforeseen circumstances, Krystyna Lennon Hypnotherapy reserves the right to consider refunds or rescheduling on a case-by-case basis, in compliance with UK law.

6. Your Rights

This policy complies with the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Clients have a 14-day “cooling-off” period for package purchases made online or over the phone. However, if services begin during this period with the client’s consent, no refund will be provided for services already rendered.

These terms are in place to ensure a fair, efficient, and professional experience for all clients. By booking an appointment or purchasing a package, you agree to these terms.

If you have any questions or concerns about this policy, please contact us directly.